Terms & Condition
Intellectual Property Rights:
All content, source code, databases, software, website designs, audio, video, text, photographs, and graphics on the Well Hair website, along with the trademarks, service marks, and logos (collectively referred to as the “Content” and “Marks”), are the exclusive property of Well Hair or licensed to us. These are protected by copyright, trademark, and intellectual property laws in India, foreign jurisdictions, and international conventions.
The Content and Marks on the website are provided “AS IS” for your personal information and use only. Without our express prior written permission, no part of the website, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for commercial purposes.
As long as you are eligible to use the website, you are granted a limited license to access and use it. You can download or print a copy of the Content for your personal, non-commercial use. All rights not explicitly granted to you remain with Well Hair.
Payment Terms:
We accept payment through Cash on Delivery (COD) and online methods. You agree to provide accurate and complete purchase and account information for all orders on our website. You further agree to keep your account and payment information, including email address, payment method, and payment card expiration date, up to date so that we can process your transactions and contact you as needed. Any applicable sales tax will be added to the purchase price. We reserve the right to change prices at any time. All payments must be made in Indian Rupees.
You agree to pay all charges at the prices in effect for your purchases and any relevant shipping fees. By placing an order, you authorize us to charge your chosen payment method for the amounts due.
If your order is subject to recurring charges, you consent to our charging your payment method on a recurring basis without needing your prior approval for each recurring charge until you cancel the order.
We reserve the right to correct errors or mistakes in pricing, even after payment has been requested or received. We also reserve the right to refuse any order placed on the website. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. This may include orders under the same customer account, the same payment method, or orders with the same billing or shipping address. We may also limit or prohibit orders placed by dealers, resellers, or distributors, as determined by our sole judgment.
Return/Refund/Cancellations Policy:
All sales are considered final, and no refunds will be issued. In case of a request for an exchange, the customer must provide the following details:
- Proof that the product is undamaged or unused.
- Images of the product from all angles for investigation.
In cases where we suspect fraudulent activity, all claims will be considered invalid. Requests for exchanges must be submitted within 2 days after product delivery. Claims made beyond this timeframe will not be entertained.
If you wish to cancel an order, please contact us as soon as possible. If the order has not been processed, we will be able to cancel it and issue a full refund. However, if the order has been processed, it cannot be canceled.
Shipping Policy:
At Well Hair, we are committed to providing fast and efficient shipping to our customers. We currently offer shipping within India, and our standard shipping method is air shipping. Typically, delivery takes 3-5 business days.
Orders placed before 12:00 PM IST, Monday to Friday, will be processed on the same day, while orders placed after 12:00 PM IST or on weekends will be processed the following business day.
In the event of a delay or a lost package, we will work with the shipping carrier to resolve the issue as quickly as possible. However, we cannot be held responsible for any delays caused by the shipping carrier.
Thank you for choosing Well Hair for your online shopping needs. If you have any further questions, please do not hesitate to contact us.